FAQ'S
COME VISIT US
SHIPPING
Shipping time is usually in between 2-5 business days. We take pride in getting our products to you as quickly as possible. Shipping costs and times vary on the product and quantity of order.
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Wiscollection uses many vendors to produce and distribute our products. Production and shipping time varies based on each vendor. All of our items are printed at the time of order.
PRODUCT CARE
Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners. Tumble dry low, or hang-dry for longest life. Cool iron inside-out if necessary. Do not iron decoration. Do not dry clean.
Be wary of washing and drying on a high setting, especially when the garment is 100% cotton. High-temperature washes can fade and crack the print, and a high-temperature dryer settings can shrink the garment, as well as damage the print.
RETURN & EXCHANGE POLICY
Wiscollection is a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you ordered the wrong size, color, or simply don’t like the product.
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If there is a problem with the quality of an order and/or the received products, please get in touch with us within 15 days of product delivery. Wiscollection offers a free replacement or a refund in case of a damaged product or a manufacturing error.
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Please note: If the order shipping details were incorrect, or if you have ordered the wrong size or color, Wiscollection cannot be held responsible and will not offer replacements or refunds.
